5807 W 63rd St, Chicago, IL 60638, United States
At Booking Earth, cancellation and refund eligibility depends on the type of travel service booked and the applicable terms of the service provider.
Customers are responsible for reviewing the following conditions before completing a booking.
Hotel reservation cancellation requests must be submitted at least 72 hours before the scheduled booking/check-in date.
Cancellation requests received less than 72 hours before the scheduled booking/check-in date may not be eligible for cancellation or refund.
All hotel cancellation requests must be submitted to Booking Earth by email.
The cancellation request should include:
A hotel reservation is not considered cancelled until the cancellation request has been reviewed and confirmation of cancellation has been provided.
Any applicable refund may also be subject to the hotel’s individual cancellation terms, penalties, supplier charges, and booking conditions.
Flight tickets are non-refundable.
Once a flight ticket has been issued, the amount paid for the ticket cannot be refunded through Booking Earth.
Any changes to a flight reservation, where permitted, may be subject to the airline’s rules, availability, fare difference, change fees, and other applicable charges.
Nile Cruise tickets and reservations are non-refundable.
Once the booking has been confirmed and the ticket or reservation has been issued, payments made for Nile Cruise bookings cannot be refunded.
Pharaonic Village tickets are non-refundable.
Once a ticket has been purchased or issued, it cannot be returned, cancelled for a refund, or exchanged for cash.
Customers who fail to attend, check in, or use a confirmed travel service without completing an eligible cancellation in advance may be considered a no-show.
No-show bookings are generally non-refundable.
For eligible hotel cancellations or other services specifically approved for a refund, the refundable amount will be determined after considering any applicable cancellation fees, hotel or supplier penalties, payment processing charges, and other applicable fees.
Approved refunds will normally be returned through the original payment method whenever possible.
The time required for the refunded amount to appear in the customer’s account may vary depending on the bank, card issuer, payment provider, or financial institution.
Certain bookings are fulfilled by third-party providers, including hotels, airlines, cruise operators, tour providers, and other travel suppliers.
Additional cancellation or modification conditions imposed by these providers may apply to the booking.
If a hotel, airline, cruise operator, tour provider, or other supplier changes or cancels a confirmed service, Booking Earth will assist the customer in accordance with the options and conditions made available by the relevant provider.
Any refund, replacement, rescheduling, or travel credit in such circumstances remains subject to the applicable provider’s terms and conditions.
By completing a booking through Booking Earth, the customer acknowledges and agrees to the applicable cancellation and refund conditions.
Customers are strongly advised to review their booking details and travel dates carefully before making payment, particularly for services designated as non-refundable.
For cancellation requests or questions regarding refund eligibility, please contact Booking Earth through the official contact details provided on our website.
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